The hotel was remarkably secure, making me feel safe during my stay.

Unfortunately, my experience was marred by a significant problem with cleanliness. I discovered cockroaches in both my bedroom and bathroom, which was incredibly upsetting. Despite my distress and efforts to ask for help, management was unhelpful and insensitive, only offering me another room without any compensation.

The location stands out, offering easy access to transportation and nearby attractions. The room had excellent water pressure, and the staff were welcoming, making the overall experience quite pleasant. However, the breakfast did not meet expectations, with limited options and slow service. Furthermore, I was disappointed by the miscommunication regarding the airport shuttle service, which affected my travel plans.

Consider utilizing the hotel’s shuttle service for easy access to nearby attractions without the hassle of driving.

Not having the room ready upon arrival was a letdown, requiring a waiting period after check-in. Daily requests for a third towel were frustrating, indicating a need for better management of room supplies. Maintenance could use some attention. there were spiderwebs in the room at arrival, showing a bit of neglect in housekeeping.

The room had amazing water pressure, yet my check-in was frustratingly delayed.

Read this before you make a decision

The hotel offers an excellent buffet breakfast, with friendly staff ready to assist. The rooms are modern and clean, making the location a wise choice for those exploring the area.

While the hotel is well positioned, parking can be problematic, leading to worries about vehicle safety overnight. A bistro table in the room would add comfort and utility.

The Standard Queen Room was quite comfortable, with clean and bright surroundings. I loved having strong AC and a good shower after a long day out. But, I wasn't impressed with the breakfast—the options were quite limited and service was super slow, which was a bummer. Also, the miscommunication about the airport shuttle really threw me off.

The location is fantastic, just a short walk to the waterfront. The room had amazing water pressure, and I loved the glass-fronted bathrooms in the luxury room.

We really enjoyed our stay, especially when the manager surprised us with an upgrade to a nicer room since we were celebrating a birthday. The pool area was a great place to unwind, and I loved the cozy lounge for some relaxing evenings. The dinner options could use a bit of improvement, so I'd recommend checking out local restaurants for meals. 😊

This was a balanced option for a lightning trip in Cape Town with high value for money. I really enjoyed the friendly staff who welcomed me with refreshing drinks upon arrival. Make sure to check out the nearby attractions, they're within walking distance!

enjoy the unique live entertainment while indulging in free coffee every morning

Excellent location! Enjoyed comfy rooms, friendly staff, and amazing access to V&A Waterfront. The free coffee machines were a delightful perk.

I had an amazing time with my friends! The location was spot on, making it easy to visit the African Dance Theatre and stroll to the waterfront. The spacious rooms were clean and comfy, and the breakfast offered plenty of options. Definitely recommend this place for a fun getaway!

However, we faced a delay in receiving fresh towels which was a bit frustrating. It would be great if the management improves this aspect.